Home Warranty Reviews and Testimonials from Real Members

Here's what some of our happiest members are saying

American Home Shield is a convenient way to save time and get help when things break down. It’s why we’ve been around for more than 50 years and have more than 2 million members.

Many home warranties look the same, but under closer review you’ll see that we give our members more. Our Shield Assurances are always included, even in our base plans. That means you’ll get protection for things like undetectable pre-existing conditions, removal of old, defective items and breakdowns caused my lack of maintenance. They’re the kind of things that can make a big difference when it’s time to make a claim – things are competitors simply don’t include or charge extra for.

“American Home Shield has been so helpful and such a positive experience! They have helped us with two plumbing issues and they replaced one toilet and fixed the other that didn’t work correctly. We then had 3 appliances that didn’t work correctly. They were fast and efficient is resolving those issues. So far, they have made buying a home so much better by being there to correct problems that we didn’t know we would have. A home warranty is so worth it!”
VICKI H. - Spartanburg, SC
Sep 20, 2023

PEOPLE LIKE US, OFFICIALLY. READ OUR MEMBER TESTIMONIALS.

To hear how our plans have worked for homeowners like you, review stories from some of our satisfied members here.
SALEHA - SOUTHLAKE, TX
Feb 25, 2024
Every thing was good.
RENE - GREEN BAY, WI
Feb 25, 2024
So far so good, service was quick
TIMOTHY - CARLISLE, PA
Feb 25, 2024
Quick and Fixed
STEVE - YAKIMA, WA
Feb 25, 2024
Had problem with a refrigerator. AHS sent out repair company to diagnose. Ordered the thermostat and replaced it a few days later.
DENISE - NORTH PORT, FL
Feb 25, 2024
My pool salt cell was replaced and is working
LYNDA - WOODBURY, NY
Feb 25, 2024
American Home Shield is an unbelievably great reliable and honest company to deal with… my experiences have been very positive so far and i expect that to be true going forward into future as well I highly recommend them to anyone and everyone
VEGAS
Feb 25, 2024
American Home Shield is good, but the need to watch the companies the contract for the jobs. They sent out a company to replace a hot water tank that said a lot of extra work was needed, that wasn’t, and that was going to have to be paid out of pocket. This plumbing company is feeding off of people that have no idea. Do not let “Dockside Plumbing “ rip you off.
ALAN - CORSICANA, TX
Feb 25, 2024
Everything has been good so far
YANG - SANTA ROSA, CA
Feb 25, 2024
Shared all the information but not really hungry for the business
JITENDRA - WESTERVILLE, OH
Feb 25, 2024
Very nice 👍 job.
ANNIE - DECATUR, IL
Feb 24, 2024
I had an issue with the water pipes in my bathroom. I called AHS, they contacted a local plumber, I received a call from then with an hour. They couldn’t come that day but cane first thingvthe next morning. He checked everything out, ended up they pipes needed replaced & secured in the crawl space. He had to come back with another tech, as it was a 2 man job. They came first thing again, & it was all repaired in less than 2 hours. I only paid the automatic service chsrge of $125.00, & the repairs were over $600.00. I have & would highly recommend AHS for everyone to have this home warranty.
TOM - PHARR, TX
Feb 24, 2024
We only used it a few times after buying our mobile home. I’d say it was a wash in terms of return on the policy cost. It took several visits to get the garage door right. We had one service call for the hvac. Over all our service wasn’t bad at all. We didn’t renew after the first year because we have brand new appliances, HVAC and water heaters now.
SUSAN - ARCATA, CA
Feb 24, 2024
New washer is awesome thanks goodness for this insurance! Got so many repairs done so quickly
LAURENCE - HOLLAND, MI
Feb 24, 2024
Serviceman diagnosed the problem and had my ceiling fan running properly in less than 30 minutes. Scheduling was prompt.
FRANK - LUBBOCK, TX
Feb 24, 2024
Great support
CHARLOTTE - PASS CHRISTIAN, MS
Feb 24, 2024
I have been a customer of American Home Shield for 25 years, with the exception of a brief lapse due to Hurricane Katrina in 2005. I have been very pleased with my service and how American Home Shield has handled my repairs/replacements. Very satisfied. I highly recommend it to anyone who is either purchasing a house, or is on a fixed income, and cannot tolerate high unexpected expenses. My policy gives me the piece of mind that I will be able to handle, financially, any unexpected problems that might arise in the operation of my home. And, it’s a “one call, that’s all” process in finding a contractor/repairman to handle the job, I.e., they (American Home Shield) finds them and puts you in contact to schedule a visit. They’ve, AHS, has a five-star rating with me and, that is NOT an easy task to accomplish.
LOREEN - PLANO, TX
Feb 24, 2024
The contractor was knowledgeable and worked to fix the issue
CAROLE - BELVEDERE, GA
Feb 24, 2024
Timely, very professional, issue was resolved. Very pleased and satisfied overall.
JEANNIE - ROSEVILLE, MI
Feb 24, 2024
I don’t remember getting a service call from you
CAROL - CAMARILLO, CA
Feb 23, 2024
I so far have used their service once and was pleased with the repair
DORIS - HAMMOND, IN
Feb 23, 2024
Need service on the dryer. Got appointment next morning and the service tech was knowledgeable and friendly.
JOHN - ANTIOCH, CA
Feb 23, 2024
Seamless experience! Very Profesional and fast service. Highly recommend American Home Shield!
ALICIA - ACCOKEEK, MD
Feb 23, 2024
The plumber DNA Plumbing was fantastic. He was prompt l, professional and very knowledgeable. AHS got it right with this vendor.
GLORIA - PALMDALE, CA
Feb 23, 2024
thank you for your service great job !
TERESA
Feb 23, 2024
They are quick when dealing with a claim I don’t have to keep calling them. Also they send professional people that really know what they are doing. Thanks American Homeshield for keeping my home safe n sound.
SAMUEL - MESA, AZ
Feb 23, 2024
We have only had to utilize their services once since we signed up, but their response, customer service and service was exemplary.
GREGORY - CLOVIS, CA
Feb 23, 2024
Very responsive and a quick settlement check for more than I expected. Whats not to Love!
KAREN TERLINSKY JOHNNY - NINEVEH, NY
Feb 23, 2024
It took several weeks to get our services assigned.. There were less service professionals available in our area.
DYLENA - HURST, TX
Feb 23, 2024
We have had many great experiences with things that needed attention in our home!! Our dryer, our microwave and recently, our stove!! Thank you!!
MIRANDA - COATS, NC
Feb 23, 2024
The work was very professional
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New Jersey Residents: The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer.